1. Introduction
Ironwrenchstation ("we," "us," "our," or "Company") operates the website ironwrenchstation.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site.
2. Information We Collect
2.1 Information You Provide
We collect information you provide when you contact us, including:
- Name and email address
- Phone number (if provided)
- Any messages or inquiries you send
- Product inquiry information
2.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referrer information
3. How We Use Your Information
We use collected information for purposes including:
- Responding to your inquiries and customer service
- Improving our website and services
- Sending you relevant communications (with your consent)
- Analyzing website usage and trends
- Detecting and preventing fraudulent activities
- Complying with legal obligations
4. Cookies and Tracking
We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings. We use both session and persistent cookies for functional and analytical purposes.
5. Third-Party Services
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing information.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally, we retain contact information for up to 2 years unless a longer retention period is required.
7. Your Rights and Choices
7.1 Access and Portability
You have the right to access, review, and receive a copy of personal information we hold about you.
7.2 Correction and Deletion
You may request correction of inaccurate information or deletion of your personal data, subject to legal obligations.
7.3 Opt-Out
You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
8. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information collected.
12. European Privacy Rights
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including access, correction, deletion, and portability rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date above. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: hello@ironwrenchstation.com
- Phone: +81 3-3654-4317
- 〒132-0025 Tokyo
Edogawa Ward, Matsue, 2-43-1